If you have trouble and cannot enter your video meeting room please check these steps that could probably help you to solve your issue.
Check the browser you are using. Currently video meeting rooms are available in Chrome and Firefox browsers only.
Check the version of your browser. Currently we support Chrome v. 50 or higher and Firefox v.49 or higher.
Video meeting service always asked the user to allow usage of their camera and microphone first time user is trying to use this service. You need to give your approval.
If you cannot see yourself after you open the page, your camera (and probably your microphone) could be disabled for this site.
Open these browser settings if you are using Chrome.
Check that Camera and microphone are allowed for https://join.mywebinar.me:443 website. Here is the example for camera settings.
Open these browser settings if you are using Firefox.
Find Camera option in Permissions block, click Settings and allow using of camera for https://join.mywebinar.me website.
Do the same for the microphone.
If you still have an issue with your video session, please, open the Support widget on the platform and send us a message. We are excited to help our customers as soon as we can.
Your LeggUP Team