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Manager - Empty Invite Members page
Manager - Empty Invite Members page

Why I don't see any members on the Invite page?

Kseniya Lipskaya avatar
Written by Kseniya Lipskaya
Updated over a week ago

If your Invite Members page is empty, it means there are currently no members to invite. Below are the most common reasons and how to resolve them:

1. No Program Assigned to Members

  • Members need to be assigned to a program before they appear on the Invite page.

  • To assign a program:

    1. Go to the Assign section under Enroll in the left-hand menu.

    2. Select members and assign them to a program.

  • Once members are assigned to a program, they will show up on the Invite page.

Check this article for more detailed guidance - Manager - Assigning Programs to your Members

2. All Members Have Already Been Invited

  • If you’ve already invited all members with assigned programs, the Invite page will remain empty.

  • To resend an invitation:

    1. Navigate to the Members page under Enroll in the left-hand menu.

    2. Locate the member you want to re-invite.

    3. Use the three-dot menu and click the Invite option (paper plane icon) to resend the invitation.

Check this article for more detailed guidance - Manager - Re-Inviting Members

Ensuring members are assigned to programs and verifying their invitation status will help keep your Invite page up-to-date and easy to manage.

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